Help

Payment

We accept the following forms of payment:

  • American Express
  • Discover
  • Mastercard
  • Visa

Privacy & Security

In order to protect your information, the United Vacuum website utilizes 256-bit Secure Socket Layer encryption- the highest standard in Internet security. To learn how your data is used, view the Privacy Policy.

Taxes

6% sales tax will be automatically calculated for Michigan residents.

Shipping

Shipping cost varies by product. See the specific product's detail page for shipping cost within the Continental USA.

Prices vary for delivery to Hawaii, Alaska, and international locations. Please contact us for more information.

In-stock orders are shipped out within 1-3 business days and standard delivery can take up to 10 days.

Order Tracking

Upon shipment of your order you will receive an email with instructions on how to track your package. If you did not receive an email or would like to inquire as to the status of your order, please contact us.

Returns

Purchases are final sale unless otherwise stated. Returns can be made under certain circumstances:

  1. Merchandise is broken or defective, or the product was damaged in shipping.
  2. Merchandise is returned unused with all accessories and original items in the box.
  3. The incorrect product was shipped.

In the event that an item is defective, please contact us immediately. We will arrange to have the item shipped back to our warehouse at no additional cost to you. In the event that only parts of the machine are damaged, a replacement for those part(s) may be shipped.